Cortland Repertory Theatre Ticket Policies
Exchange/Refund Policy
All ticket sales are final. Single ticket sales are not refundable or exchangeable. With 24 hour notice, only subscribers are allowed to exchange tickets for a different night within the run of the same show.
Plan ahead!
Individuals with Gift Certificates or Flex Passes are not guaranteed a seat at any given performance until they redeem their certificate or pass with the box office. Don’t wait until the last minute! Please don’t assume that our shows will always have seats available! Some shows may be very popular and may sell out in advance. If a particular performance is sold out, Gift Certificate redeemers and Flex Pass Subscribers must choose a different performance; they can not be accommodated if a performance is sold out and will forfeit the Flex Pass or Gift Certificate unless another performance is chosen.
Gift Certificates and Flex Passes are only valid for the current season.
Group Sales
Groups of 10 or more can enjoy great savings. For information and orders, please call the Business Office at (607) 753-6161.
Children
We welcome children old enough to enjoy our productions, but stress that tickets must be purchased for all children. We reserve the right to refuse admittance to very young children.
Mailing List
If you would like to be on our mailing list, please sign our guest book, send us email or leave your name and address with the Box Office.
Rush Tickets
Seniors or Students with valid ID may be eligible for half price Rush Tickets at 15 minutes before curtain time. People who are not students or seniors may purchase Rush Tickets for $5.00 off regular price at 5 minutes until curtain time.
Wheelchair Accessible
The theatre at the Little York Pavilion is wheelchair accessible. An elevator is located in the north stair tower at the top of the handicapped accessible ramp. The theatre can accommodate up to six wheelchairs, with companion seating, at any performance. Please inform the box office of your needs when ordering tickets.
Plus Seating
"Plus Seating" is available in a variety of locations throughout the theatre. These seats are 3" wider for those audience members who would like to take advantage of this opportunity. Please inform the box office of your needs when ordering tickets.
Hearing Impaired Listening System
For the hearing impaired, a listening system is available at the box office. The use of this device is free of charge; however you will be asked to leave a form of ID or a credit card at the Box Office.
Sign Language Interpretation
Sign Interpretation of our shows is available the second Saturday of each performance, with advance request.
Sight Impaired
Free copies of this playbill in large print are available at the box office.
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